Privacy Policy

Personal Information We Collect

1.1 BlackLine Miami collects personal information only when reasonably necessary to respond to inquiries, process bookings, provide transportation services, communicate with clients, and improve service quality.

1.2 Depending on how you interact with us, the information we collect may include:

• Full name
• Email address
• Phone number
• Pickup location
• Drop-off location
• Pickup date and time
• Passenger count
• Luggage information
• Flight or cruise details
• Special transportation requests

How We Use Your Information

2.1 We may use the information you provide to:

• Prepare quotes
• Process and manage reservations
• Coordinate pickup and transportation details
• Communicate booking updates
• Provide customer support
• Process payments
• Improve our services and booking experience
• Comply with applicable legal obligations

2.2 By submitting a booking, quote request, or contact form, you consent to being contacted by BlackLine Miami using the contact information you provide in connection with your inquiry, reservation, or service.

Sharing of Personal Information

3.1 BlackLine Miami does not sell your personal information.

3.2 We may share limited personal information where reasonably necessary to provide the requested service, including with chauffeurs, payment processors, booking technology providers, or other service providers involved in fulfilling your reservation.

3.3 We may also disclose information where required by law, legal process, or a valid request from a government or regulatory authority.

Payment Information

4.1 Payment transactions may be processed through third-party payment providers such as Stripe.

4.2 BlackLine Miami does not need to store your full credit or debit card information when payment is processed securely by an authorized payment provider.

4.3 Payment providers may process your information in accordance with their own privacy and security policies.

Data Security

5.1 BlackLine Miami takes reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

5.2 However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

Data Retention

6.1 We retain personal information only for as long as reasonably necessary to provide services, manage reservations, maintain business records, resolve disputes, and comply with legal or accounting obligations.

6.2 Information that is no longer required may be deleted, anonymized, or securely archived where appropriate.

Website Use & Technical Data

7.1 When you use our website, certain technical information may be collected automatically, such as browser type, device information, IP address, referring pages, and website activity.

7.2 This information may be used for website security, performance, analytics, fraud prevention, and service improvement.

7.3 Our website may use cookies or similar technologies where necessary for site functionality, analytics, booking features, or security.

Third-Party Services

8.1 Our website and booking process may use third-party services for functions such as payment processing, maps, analytics, security, forms, or communications.

8.2 These third parties may process information under their own privacy policies and terms.

8.3 BlackLine Miami is not responsible for the privacy practices of third-party websites or services that operate independently from us.

Your Privacy Choices

9.1 You may contact BlackLine Miami if you would like to request access to, correction of, or deletion of personal information you previously provided to us, subject to applicable legal and business record requirements.

9.2 You may also contact us if you no longer wish to receive non-essential communications.

Children's Privacy

10.1 Our website and booking services are intended for adults making transportation arrangements.

10.2 We do not knowingly collect personal information directly from children through the website without appropriate authorization.

Changes to This Privacy Policy

11.1 BlackLine Miami may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

11.2 The most current version will be published on this page together with the applicable effective date.

11.3 Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes acknowledgement of the revised policy.

Governing Law

12.1 This Privacy Policy is governed by the applicable laws of the State of Florida, United States.

12.2 Subject to applicable law, disputes relating to this Privacy Policy shall be handled by the appropriate courts located in Miami-Dade County, Florida.

Contact

If you have questions about this Privacy Policy or how BlackLine Miami handles personal information, please contact us.